Support
BellaJournal, by Bellarivia Limited, turns what you log — by text, voice, photo, or Health data — into structured notes and surfaces patterns over time. Here’s how to get help.
Contact us
Email [email protected] and we’ll get back to you. Please include your account email and a description of the issue.
Getting started
- Create an account on the web at app.bellajournal.com, then sign in to the mobile app with the same email and password.
- Log an entry by typing, dictating, or attaching a photo — the app extracts the structured fields.
- The iOS app asks right after you sign in whether to use AI features. On the web, AI features are on until you turn them off, and a one-time card on the Record page asks the same question. Either way, you can change it any time with the AI features switch in Settings.
- Optionally enable Health sync to auto-log your sleep, steps, and weight.
- Open Today, Insights, and Ask to see summaries, patterns, and answers about your own log.
Delete your account & data
You can permanently delete your account and everything in it yourself: in the app under More → Settings → Delete account, or on the web under Settings → Account. It takes effect straight away. What is deleted, and what is kept. You can export your entries (CSV/JSON) beforehand from the web app.
Can’t sign in? Email [email protected] from your account email with the subject “Delete my account”, and we’ll delete it for you.
To stop Health syncing without deleting your account, revoke the app’s access in the iOS Health app or Android Health Connect settings. Sign out in the app’s settings removes your login from that phone.
Privacy
See our Privacy Policy for what we collect and how it’s used.
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